Create contact/support ticket

POST 
/company/contact/

Create a new contact/support ticket in the system.

Typical flow:

1. The client (company or carrier) reports a problem
2. The system registers the ticket and notifies the support team
3. Support responds via email or platform

Considerations:

• Requires authentication for registered users (JWT)
• Allows anonymous contact with author=anonymous
• Validates UTC time zone via middleware

Request

Responses

200

Ticket successfully created. Returns the data of the registered ticket. Includes system-generated metadata (ID, timestamp, etc.).

400

Invalid request. Possible causes:

• Empty or too short message
• Invalid author type
• Unrecognized category
• Inaccessible attachments

401

Unauthorized. Invalid or expired JWT token (for authenticated users)

500

Internal server error while processing the request