Issues

Incident reporting and management.

📄️ List support incidents/tickets

Retrieves a paginated list of all incidents registered by the company.

📄️ Create new support incident/ticket

Create a new incident with the ability to attach files.

📄️ Get reasons for incidents

Returns the list of predefined reasons for classifying incidents.

📄️ Get available service codes

Returns the list of valid service codes for creating incidents.

📄️ Get incident details

Returns all details of a specific issue, including:

📄️ Add message to an issue

Add a new message and/or files to an existing issue.

📄️ Delete an incident

Permanently delete an incident and all its associated data.

📄️ Mark incident as resolved

Change the status of an incident to resolved.