issues
📄️ List support incidents/tickets
Retrieves a paginated list of all incidents registered by the company.
📄️ Create new support incident/ticket
Create a new ticket with the ability to attach files.
📄️ Get available service codes
Returns the list of valid service codes for creating incidents.
📄️ Get reasons for incidents
Returns the list of predefined reasons for classifying incidents.
📄️ Get incident details
Returns all details of a specific issue, including:
📄️ Add message to an issue
Add a new message and/or files to an existing ticket.
📄️ Delete an incident
Permanently delete an incident and all its associated data.
📄️ Mark incident as resolved
Change the status of an issue to resolved.