Add message to an issue

POST 
/company/issues/:id

Add a new message and/or files to an existing ticket. Allows up to 2 attachments (see implementation in routes.js).

Use cases:

• Respond to a support ticket
• Provide additional information about an issue
• Attach relevant documents (invoices, photos, etc.)

Related logic: ctrl.saveMessage() in routes.js with multerS3 middleware

Request

Responses

200

Incident updated successfully. Returns the complete details of the incident with the new message.

400

Invalid data. Possible causes:

• Missing or too short/long message
• Too many attachments (>2)
• File type/size not allowed

401

Unauthorized. The JWT token is invalid or has expired. Include a valid token in the Authorization header.

404

Incident not found.
Verify that the provided ID is correct and belongs to the company.