Get incident details
GET/company/issues/:id
Returns all details of a specific issue, including:
- Basic information (codes, status)
- Complete message history
- Attached files
Use cases:
- View the complete detail of a ticket
- Display conversation history
- Access attached files
Related logic: ctrl.getIssue() in routes.js
Request
Responses
- 200
- 401
- 404
Complete details of the requested incident. Includes basic information, messages, and files.
Unauthorized. The JWT token is invalid or has expired. Include a valid token in the Authorization header.
Incident not found.
Verify that the provided ID is correct and belongs to the company.