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Get reasons for incidents

GET 

/company/issues/motives

Returns the list of predefined reasons for classifying incidents. These reasons help categorize and prioritize support tickets.

Use Cases:

  • Display selection dropdown when creating/modifying incidents
  • Filter incidents by reason
  • Generate statistical reports by problem type

Related Logic: cInfo.getReasons() in routes.js

Responses

List of available reasons. Array of strings where each element is a valid reason.