Skip to main content

Mark incident as resolved

POST 

/company/issues/:id/resolve

Change the status of an issue to resolved. This action records the current UTC date/time as the resolution moment.

Use cases:

  • Close tickets when the problem has been solved
  • Update issue status in workflows
  • Generate resolution time metrics

Related logic: ctrl.setResolved() in routes.js with checkUTC middleware

Request

Responses

Incidence marked as successfully resolved. Returns the updated details of the incident.