Add message to an existing ticket

POST 
/truckers/tickets/:id/message

Add a new message and attachments to an existing ticket. Allows attaching up to 6 files (photos/documents) as evidence.

Required fields:

• _id: ID of the ticket to which the message is being added
• message: Content of the message

Usage example:

1. Provide additional information about a reported problem
2. Attach photos of damages or required documents
3. Respond to questions from the support team

Notes:

• Only the ticket creator can add messages
• Attachments must be images (jpg, png) or documents (pdf)
• Maximum file size per attachment is 5MB

Request

Responses

200

Returns the updated ticket with the new message added. Includes the complete history of messages and attached files.

400

Invalid input. This may be due to:

• Missing required field (_id or message)
• Attachments exceed size or quantity limit
• Unsupported file format

401

Unauthorized. The JWT token is invalid or has expired. Or the user is not the creator of the ticket.

404

Ticket not found. This may be due to:

• The ID does not exist
• The ticket does not belong to the authenticated user