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Get full details of a ticket

GET 
/truckers/tickets/:id

Returns all information for a specific ticket, including:

  • Basic ticket data (code, status, dates)
  • Complete message history
  • Attached files
  • Information about the author and assignee

Usage example:

  1. View the current status of a disputed ticket
  2. Review the conversation history
  3. Download files attached to the ticket

Notes:

  • Only returns tickets belonging to the authenticated user
  • Tickets cancelled by the client are shown as closed

Request​

Responses​

Complete ticket detail including messages and files. The response follows the TicketDetail schema which extends Ticket with:

  • messages: Array containing message history (author, date, content)
  • files: Array containing attached file paths