Get available reasons for tickets

GET 
/truckers/tickets/motives

Retrieves the list of predefined reasons that can be used when creating a support ticket. These reasons categorize the type of issue or request the carrier is reporting.

Usage example:

1. Display a dropdown list of reasons in the ticket creation form
2. Filter tickets by a specific reason
3. Assign priority based on the selected reason

The available reasons are:

• config: Issues with account or profile configuration
• contract: Queries or issues with contracts
• address: Errors in delivery addresses
• document: Issues with uploaded documents
• delivery: Incidents in deliveries/logistical processes
• auction: Issues with load auctions
• messages: Queries about messages/conversations
• user: Issues with other users
• bid: Queries about offers/bids
• others: Other uncategorized reasons

Responses

200

List of available reasons

401

Unauthorized. The JWT token is invalid or has expired. Valid authentication is required to access this endpoint.